We ship worldwide

What are shipping costs?

All shipping costs vary from country to country and do no include any import taxes that your country might impose.

What is the processing time?

Please allow us one day to process your order. Orders will be sent from our warehouse in Hong Kong the next working day.

Will I get a tracking number?

Yes, every order (standard or express) will receive a tracking number for our trusted courier, Hong Kong Post. You can track your item here:

Do you ship to P.O boxes?

We do not ship to P.O boxes, please provide a valid street address.

Which courier do you use?

We use Hong Kong Post, a reliable and efficient courier that ships worldwide at a low cost.

Will I have to pay additional taxes or duties?

Hollow has no control over customs, taxes or duties levied by the country your order has been shipped to. You may be liable for import duties, customs and taxes imposed outside of Hong Kong. Taxes and duties vary from country to country. Please contact your local customs department if you have any questions.

How can I contact you?

For general, press, stylist or collaboration inquiries, please email our team at